help desk

美 　英

• n.（商業(yè)公司的）咨詢服務(wù)；（尤指有關(guān)電腦問題的）技術(shù)支持服務(wù)
• 網(wǎng)絡(luò)服務(wù)臺；幫助臺；幫助中心

詞形變化

復(fù)數(shù)：help desks  

英漢解釋

n.	1. a service provided by a company to give information and support to its customers

例句

After the changes are made and tested, your help desk staff should be ready to help users with any problems that may come up.

進(jìn)行了更改并測試之后，幫助臺人員應(yīng)該準(zhǔn)備好幫助用戶處理可能出現(xiàn)的任何問題。

Once upon a time, when a user would call the help desk with a problem, the help desk would send a technician to fix the user's PC.

很久很久，當(dāng)用戶將呼叫幫助臺問題，幫助臺將發(fā)送一名技術(shù)人員解決用戶的PC。

In the end, he got his current job -- working the help desk at a government agency -- from his mother's hairdresser's son.

最后，他找到了他現(xiàn)在的工作---在一家政府機(jī)構(gòu)技術(shù)臺工作，這份工作是通過他媽媽美容師的兒子那里得到的。

You can see how a network supervisor had his Cisco routers and switches cracked by a help desk technician within the company.

您可以研究一下網(wǎng)絡(luò)主管的Cisco路由器和交換機(jī)是如何被公司中的HelpDesk技術(shù)人員破解的。

When he came to the airport the day before yesterday, by the help desk to receive the electronic tickets, but this ticket does not exist.

可當(dāng)他前天來到機(jī)場服務(wù)臺領(lǐng)取所訂的電子機(jī)票時(shí)，卻被告知機(jī)票根本不存在。

In a larger company, the IT department could institutionalize this as a policy, with the help desk acting as the key holder.

在一個大型公司里，IT部門將會把這個制度化成一種政策，然后讓服務(wù)臺來保管密鑰。

When a help desk user receives a service request, he fills in the form presented in HTML UI and submits it with a JavaScript action.

當(dāng)服務(wù)臺用戶接收到服務(wù)請求時(shí)，他會填寫HTMLUI中顯示的表單并使用JavaScript操作提交表單。

This module is also used to follow the requests and complaints of the customers, help desk or suppliers.

這個模塊也用于跟進(jìn)客戶、客服或供應(yīng)商的請求或抱怨。

The time to be monitoring your system is not when you get that ticket from the Help Desk complaining about poor performance.

不要等到用戶開始抱怨糟糕的性能時(shí)，才開始監(jiān)視您的系統(tǒng)。

I'm not just talking about call centers here. All technical support or help desk personnel are included as well.

我說的并不只是呼叫中心，也包括所有的技術(shù)支持或者服務(wù)臺。

Then, he calls the help desk and someone tells him that it's a known problem that has not been fixed yet.

這時(shí)，他會向客戶服務(wù)人員咨詢，客服人員會告訴他這是一個已知的問題，但是還沒有修復(fù)。

In the corporate world, there are many users who still call the company help desk when anything unusual pops up on the screen.

在公司的世界中，都有很多用戶仍公司幫助臺時(shí)調(diào)用任何不尋常的東西就會彈出來在屏幕。

Jon makes a routine call to the help desk and asks for a password reset as a supposed remote user.

Jon給HelpDesk打了一個常規(guī)電話，作為假想的遠(yuǎn)程用戶要求密碼重設(shè)。

Transition connects Construction phase "developmental" defect tracking with external customer-facing and help-desk defect tracking.

產(chǎn)品化階段將構(gòu)建階段“開發(fā)的”缺陷跟蹤與外部的面對客戶的及服務(wù)臺的缺陷跟蹤連結(jié)起來。

The council, which has applied for nonprofit status, serves as a help desk and mentoring hotline for individual entrepreneurs.

理事會已申請為非營利性組織，旨在充當(dāng)個體創(chuàng)業(yè)者的求助平臺與指導(dǎo)熱線。

Resetting each credential once a year via a $30 help desk call would entail $4. 5 million annually in management expense.

每年通過呼叫幫助中心重置一次密碼就會產(chǎn)生到四百五十萬美元的年管理費(fèi)用。

Among the support services covered are help desk, software applications and development, and IT project management.

其中支持服務(wù)涵蓋了幫助臺、軟件應(yīng)用開發(fā)和IT項(xiàng)目管理。

Preparing support personnel and users for those questions and issues most likely to arise with the new system helps reduce help desk calls.

為新系統(tǒng)最可能出現(xiàn)的那些問題準(zhǔn)備支持人員和用戶，這樣可以幫助減少幫助臺呼叫。

This approach is faster, more efficient, and easier than having to wait for a user to report a problem to the help desk.

與等待用戶向服務(wù)臺報(bào)告問題相比，此方法更快速、更高效且更簡單。

need room to room, business fixed tickets, just call the help desk can be solved, it is lazy and busy for IT couple.

需要送餐到房間、出差定機(jī)票，只需打電話到服務(wù)臺便可以解決了，很適合又懶又忙的IT小兩口。

The following code shows a JavaScript function from the help desk's front-end HTML source for the implementation of this technique.

下面的代碼顯示了來自服務(wù)臺前端用于實(shí)現(xiàn)該技術(shù)的HTML源的JavaScript函數(shù)。

By using a Group Policy setting, you can disable the Troubleshooting Control Panel applet if you want your Help desk to resolve all issues.

通過使用組策略設(shè)置，您可以禁用故障排除控制面板小程序，如果您希望您的幫助臺以解決所有問題。

They've drastically reduced the number of tech support professionals, or outsourced the help desk entirely.

他們已經(jīng)大幅地減少了技術(shù)支持人員的數(shù)量，或者把幫助臺徹底地外包出去。

The Help Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry.

網(wǎng)絡(luò)和數(shù)據(jù)庫管理員計(jì)劃的目的是為學(xué)生希望從事管理和支持數(shù)據(jù)庫用戶。

What are the training requirements (users, administrators, help desk)?

需要什么樣的培訓(xùn)（用戶、管理員、桌面幫助）？

Tensions rise at the help desk as calls come flooding in about a server-based application that has stopped responding.

隨著有關(guān)某個停止響應(yīng)的基于服務(wù)器的應(yīng)用程序的呼叫涌入，幫助臺的壓力開始上升。

The Technical Help Desk will be staffed by lubrication specialists versed in technical issues specific to the marine industry.

該技術(shù)支持將安排在潤滑油方面具有豐富經(jīng)驗(yàn)的專家來處理航運(yùn)業(yè)的技術(shù)問題。

Responsible for the IT system help desk support maintenance development and management of CAPSA.

負(fù)責(zé)CAPSAIT系統(tǒng)的桌面支持維護(hù)的開展與管理；

Desk to go straight through the security door, the attention to the right, after the help desk to the right side of the two meters.

服務(wù)臺就直走，通過防盜門之后，注意右邊，服務(wù)臺就在兩公尺后的右邊。

BOINC even has a volunteer help desk where experienced users can advise newcomers via Skype, a free internet-telephony service.

BOINC甚至還擁有一個志愿者救助平臺，在這個平臺上資深用戶能通過Skype（一個免費(fèi)的網(wǎng)絡(luò)電話服務(wù)）來為新用戶提供幫助。

Ms. Sasaki staffs the help desk in the gymnasium, the urban center of this makeshift town.

Sasaki女士目前在體育館內(nèi)的咨詢臺工作，那里是這個臨時(shí)城鎮(zhèn)的市中心。

The ABC team must identify all the events or activities within the help desk.

ABC團(tuán)隊(duì)必須識別這個支持平臺內(nèi)部的所有事務(wù)和活動。

This project aims to build a help desk system that will help the organization to manage problem and support tickets requests.

該項(xiàng)目旨在建立一個幫助桌面系統(tǒng)，這將有助于該組織管理問題，并支持票的要求。

The council serves as a help desk and mentoring hotline for entrepreneurs.

作為一個咨詢平臺，該協(xié)會致力于為企業(yè)家們提供咨詢熱線輔導(dǎo)。

These can be hidden details that may be taken for granted, such as the cost associated with each call to the help desk.

有些活動可能會被認(rèn)為是理所當(dāng)然的而不被注意，如向支持平臺尋求幫助的每一個電話的相關(guān)成本等。

Collect operating procedures, code changes, and help desk procedures.

收集操作規(guī)程、代碼更改和幫助臺規(guī)程。

The help desk system also should provide notifications about tickets through email and SMS.

幫助臺系統(tǒng)還應(yīng)當(dāng)提供有關(guān)通過電子郵件和短信票通知。

This is useful knowledge to be shared with help desk personnel or included in upgrade communications.

這是很有用的知識，可以與幫助臺人員共享它或將它包含在升級通信中。

Make sure any sale data error has been reported to help desk 800 before 12: 00 am on the following day. Thus the error can be fixed timely.

確保在第二天中午12：00之前將各類錯誤的銷售數(shù)據(jù)，報(bào)到800，以使錯誤數(shù)據(jù)得到修正。

I could not find my family, can you please take me to the help desk?

我與家人走失了，你能帶我去服務(wù)臺嗎？